0

ethan allen sectional sofas

Ethan Allen Sectional Sofas

I was polite and nice and just said that you have a “deceptive, lying” employee working for you. She wanted to let me know that this is not how Ethan Allen does business. Unfortunately, it is exactly how Ethan Allen does business, because a business is only as good as their employees. Her lack of ethics, transparency, and honesty directly reflect on Ethan Allen. Bottom line – Ethan Allen does not care about their customers. As my family continues to grow, we look forward to buying more furniture. Needless to say, Ethan Allen will not be in our purview.
ethan allen sectional sofas 1

Ethan Allen Sectional Sofas

I hate to admit that my husband was correct in telling me to stay away from Ethan Allen, but he was totally correct. A large area rug that I paid top dollar for has faded horribly, despite the fact that it’s in a room that’s not sunny AND all the windows are covered with custom Ethan Allen treatments. I’m sick that I have to toss this rug. What a waste of money. My mother was loyal to Ethan Allen. The quality now is AWFUL!!!
ethan allen sectional sofas 2

Ethan Allen Sectional Sofas

I hate to admit that my husband was correct in telling me to stay away from Ethan Allen, but he was totally correct. A large area rug that I paid top dollar for has faded horribly, despite the fact that it’s in a room that’s not sunny AND all the windows are covered with custom Ethan Allen treatments. I’m sick that I have to toss this rug. What a waste of money. My mother was loyal to Ethan Allen. The quality now is AWFUL!!!Helpful?YesNo
ethan allen sectional sofas 3

Ethan Allen Sectional Sofas

The manufacturer no longer makes it. I checked. But other companies, including Ethan Allen, make similar styled sofas. Look for “angled” or “conversation” sofas. Hope this helps. We just got two from Ethan Allen–not quite as tall as I would prefer, but I like the look.
ethan allen sectional sofas 4

Ethan Allen Sectional Sofas

Clara of Miami, FL on Dec. 12, 2016Satisfaction RatingEthan Allen is not the same high-end store it once was about 25 years ago. I recently purchased 4 dining chairs which have been a total loss to me. I emailed a picture to my designer of my current dining room table and told her I wanted to get new chairs to match it. The color of my table is mahogany. When I received the new chairs they are black. Ethan Allen refuses to exchange them. They said the color is within ‘value”. Lol. They completely ruined my Xmas this year. Not to mention losing the money I lost. Do not shop at Ethan Allen.Helpful?YesNo
ethan allen sectional sofas 5

Ethan Allen Sectional Sofas

We’ve been (had been, I must say now) customers of Ethan Allen for couple of decades, and had always enjoyed everything purchased there. The design and quality was always evident, hence we didn’t mind the prices. However, after a long gap in buying furniture (we were still buying little things, accessories, paintings, mirrors, etc.), we’ve ordered custom set of sofa + chair. Waiting 2 months was not a problem, however, we were a bit nervous after reading all the current reviews about how E.A. is not the same anymore, etc. Unfortunately, we have to confirm that it’s 100% true, and in fact, Ethan Allen is NOT what it used to be, quality wise.
ethan allen sectional sofas 6

Ethan Allen Sectional Sofas

Hannah of Phoenix, AZ on Feb. 17, 2017Satisfaction RatingI had bought over 60k worth of furniture from Ethan Allen. The designer was useless, but I would like to comment on the customer service. There is a young lady named Marissa that helped schedule all of my deliveries. She helped me go over each and every thing I bought, each and every dollar amount I spent, and how much I had left to pay after delivery. She was very sweet, and warmhearted, and was never annoyed with my million questions. You may have to leave a voicemail with her, but she gets back to you within that same day or the next. Very productive and fast. She is easy to talk to, as if you are talking to your granddaughter. I even offered to have her over for lunch! I see all the other reviews are not welcoming, but they did not have Marissa! When the delivery team came to my home, they were so nice and polite. Stayed at my home for over 2 hours helping me arrange my furniture. Very sweet boys. I tried to tip them and they refused! Saying it was unnecessary and that it was a pleasure hanging out with me. I will ALWAYS buy from Ethan Allen and as long as Marissa is there to schedule, and the young men are there to deliver!Helpful?YesNo
ethan allen sectional sofas 7

Ethan Allen Sectional Sofas

I had bought over 60k worth of furniture from Ethan Allen. The designer was useless, but I would like to comment on the customer service. There is a young lady named Marissa that helped schedule all of my deliveries. She helped me go over each and every thing I bought, each and every dollar amount I spent, and how much I had left to pay after delivery. She was very sweet, and warmhearted, and was never annoyed with my million questions. You may have to leave a voicemail with her, but she gets back to you within that same day or the next. Very productive and fast. She is easy to talk to, as if you are talking to your granddaughter. I even offered to have her over for lunch! I see all the other reviews are not welcoming, but they did not have Marissa! When the delivery team came to my home, they were so nice and polite. Stayed at my home for over 2 hours helping me arrange my furniture. Very sweet boys. I tried to tip them and they refused! Saying it was unnecessary and that it was a pleasure hanging out with me. I will ALWAYS buy from Ethan Allen and as long as Marissa is there to schedule, and the young men are there to deliver!Helpful?YesNo
ethan allen sectional sofas 8

I had bought over 60k worth of furniture from Ethan Allen. The designer was useless, but I would like to comment on the customer service. There is a young lady named Marissa that helped schedule all of my deliveries. She helped me go over each and every thing I bought, each and every dollar amount I spent, and how much I had left to pay after delivery. She was very sweet, and warmhearted, and was never annoyed with my million questions. You may have to leave a voicemail with her, but she gets back to you within that same day or the next. Very productive and fast. She is easy to talk to, as if you are talking to your granddaughter. I even offered to have her over for lunch! I see all the other reviews are not welcoming, but they did not have Marissa! When the delivery team came to my home, they were so nice and polite. Stayed at my home for over 2 hours helping me arrange my furniture. Very sweet boys. I tried to tip them and they refused! Saying it was unnecessary and that it was a pleasure hanging out with me. I will ALWAYS buy from Ethan Allen and as long as Marissa is there to schedule, and the young men are there to deliver!
ethan allen sectional sofas 9

Al of Garwood, NJ on Oct. 24, 2016Satisfaction RatingWe’ve been (had been, I must say now) customers of Ethan Allen for couple of decades, and had always enjoyed everything purchased there. The design and quality was always evident, hence we didn’t mind the prices. However, after a long gap in buying furniture (we were still buying little things, accessories, paintings, mirrors, etc.), we’ve ordered custom set of sofa + chair. Waiting 2 months was not a problem, however, we were a bit nervous after reading all the current reviews about how E.A. is not the same anymore, etc. Unfortunately, we have to confirm that it’s 100% true, and in fact, Ethan Allen is NOT what it used to be, quality wise. They did, however, fool us by showing “similar” display items, based on which we’ve made our order, however, what we received wasn’t nearly as good. The chair is practically useless, impossible to seat on, bulging bottom pillow with 100 psi pressure assures it. The sofa actually had a thin steel nail nicely poking on a side of arm rest, so my wife cut her leg pretty bad on the first day she just passed by it too close. Took me some effort to go around all seams, and pull all such nails out (I found a couple, btw). This “craftsmanship” is good for somebody’s basement work, but company with reputation should definitely do better, especially considering the price levels, and number of other choices consumers have nowadays. I’m definitely not coming back to them, regardless, I’d rather shop in Home Depot.Helpful?YesNo
ethan allen sectional sofas 10

We’ve been (had been, I must say now) customers of Ethan Allen for couple of decades, and had always enjoyed everything purchased there. The design and quality was always evident, hence we didn’t mind the prices. However, after a long gap in buying furniture (we were still buying little things, accessories, paintings, mirrors, etc.), we’ve ordered custom set of sofa + chair. Waiting 2 months was not a problem, however, we were a bit nervous after reading all the current reviews about how E.A. is not the same anymore, etc. Unfortunately, we have to confirm that it’s 100% true, and in fact, Ethan Allen is NOT what it used to be, quality wise. They did, however, fool us by showing “similar” display items, based on which we’ve made our order, however, what we received wasn’t nearly as good. The chair is practically useless, impossible to seat on, bulging bottom pillow with 100 psi pressure assures it. The sofa actually had a thin steel nail nicely poking on a side of arm rest, so my wife cut her leg pretty bad on the first day she just passed by it too close. Took me some effort to go around all seams, and pull all such nails out (I found a couple, btw). This “craftsmanship” is good for somebody’s basement work, but company with reputation should definitely do better, especially considering the price levels, and number of other choices consumers have nowadays. I’m definitely not coming back to them, regardless, I’d rather shop in Home Depot.Helpful?YesNo

You can download all 10 of ethan allen sectional sofas image to your device by right clicking photo and then save image as. Do not forget to click share if you interest with this picture.